Our Policies

At the heart of the Geomare Wellness Center & Spa is a philosophy that is dedicated to create beauty, balance, healing, and transformation based on eastern and western traditions. We proudly use the best Organic Health Products, and the finest and most luxurious Skin Care Lines from around the world. At Geomare Wellness Center & Spa you will experience pure nourishment in body, mind and soul!

 

*Services are by appointment only*

Please be aware of increased Summer traffic and allow plenty of driving time when coming for your appointment!

Appointments: Necessary for all services to ensure the satisfaction of our clients. A credit card will be taken at time of booking. If you have to cancel or reschedule your service, 24 hour notice is required for single services, 48 hour notice for multiple services.

Cancellation Policy: Geomare Wellness Center & Spa has a very strict cancellation policy; any cancellations made after 24 hours prior to your scheduled appointment will be charged 100% of the booked treatment. If you are able to reschedule your appointment for another day/time, 50% will be charged. NO EXCEPTIONS.

Any and all complaints or issues resulting from unsatisfactory treatments or services must be addressed immediately during the service. We do not take any responsibility or offer refunds/discounts/free treatments once the service has been completed.

Health Insurance:  We do not accept health insurance of any kind for any of our treatments with the exception of acupuncture. Please contact Graciela Zolman, Ciel Acupuncture 631.988.4971  directly, for more details about acupuncture/health insurance: 

Gift Certificates and Gift Cards:  Must be presented upon arrival, no exceptions! 

  • Gift Certificates and Gift Cards are not transferable or redeemable for cash or credit. They are non-refundable, are to be used by the designated recipient only, and cannot be used towards gratuity for the therapist, discounted spa services or any other promotions. 
  • If you would like to upgrade a gift certificate or a Gift Card purchased for a specific treatment, you will be charged the difference. 
  • Gift Certificates and Gift Cards Expire one year from date of purchase and may not be redeemed for cash or used for gratuity. There will be NO  Exceptions to this rule.

Packages: package of 4 facials expires 2 months after the date of purchase, a package of 5 facials expires 2.5 months after and so on. Packages are to be used by the designated recipient only.

 Gratuities: Prices for our services do not include gratuities, gratuity envelopes are available at the front desk. May we suggest 18%-20%. Cash gratuities are highly appreciated! 

 

P. 631.287.9352 

Spring & Summer 10:00am - 6:00pm

Fall & Winter 10:00am - 5:00pm

Please schedule your appointment in advance to assure availability!